Remove treatment from its pouch and bring it in the shower. Use the water and steam to activate the treatment while rubbing it between your fingers and/or hands. A small lather will begin to form which indicates that the treatment is ready for use. For a complete guide and step-by-step tutorial, visit our How It Works page.

Once the treatment is activated, very gently touch it to your face and begin moving around your skin in slow, circular motions. Add lots of water as you go. If you have sensitive skin or active acne, do not touch the treatment to affected areas. Instead, use the lather created, place the treatment on a clean surface, and massage the solution into your face with just your hands. For a step-by-step video tutorial, visit our How It Works page.

It's best to not use water that's too hot, lukewarm is recommended. Although water temperature doesn't have an impact on the treatment, using hot water to wash your face can be drying and irritating.

No, treatments don't have to be used in the shower. In-shower offers the best experience because water and steam create an optimal environment to both activating the treatment and priming your skin to receive it. However, as long as you have access to water the treatment can be used.

No, only water is recommended to activate the treatment.

Each treatment is intended for one-time use. Saving the treatment can cause bacteria to accumulate and be harmful to your skin.

The recommended use for each treatment is once per week.

Treatments can be used morning or night. Always be sure to follow up with nourishing products that will hydrate your skin like serums, moisturizers or masks. And during the day use SPF.

SISH Beauty's all natural formula uses finely ground bamboo shoot as an exfoliant, blended with peppermint and lavender essential oils. Visit our "SHOP" page for a full list of ingredients.

No. Our formula is artificial fragrance free. The scent comes from essential oils used, and smells like a blend of lavender and peppermint.

USA.

No, our formula is strictly intended for topical use only.

Yes to all of the above--SISH Beauty treatments are cruelty free, gluten free and vegan.

Yes. SISH Beauty treatments are pregnancy safe and completely safe to use during both prenatal and postnatal phases.

Yes. SISH Beauty's formula is dermatologist approved and has been lab-tested on humans for irritation and allergic reactions. That said, doing a patch test to ensure there are no adverse reactions is an extra precaution if you have particularly sensitive skin.

We’re sorry to hear your order was not handled with care in transit! Due to the delicate nature of our product, a few broken treatments may sometimes occur. Please email our customer service team at customercare@sishbeauty.com and attach a photo. We will address it personally and find a solution.

Yes, however, shipping is only free with domestic U.S. orders.

Yes, please send us an email to customercare@sishbeauty.com and we will send you a return label.

We're here to help! Please send an email to customercare@sishbeauty.com and someone will be in contact shortly to address your question.